Processing Time

Orders are processed within 2–3 business days (Monday to Friday, excluding public holidays).

Once your order has been packed and shipped, you’ll receive a shipping confirmation email with your tracking number.

Shipping Rates

  • West Malaysia: RM8
  • East Malaysia : RM15

Complimentary Shipping
Enjoy complimentary shipping on orders of 2 or more pieces.

Delivery Time

Estimated delivery times after your order has been shipped:

  • West Malaysia: 2–5 business days
  • East Malaysia: 3–7 business days

Please note that delivery times are estimates and may vary during peak periods, public holidays, or due to courier delays beyond our control.

Order Tracking

Once your order has been shipped, you’ll receive a tracking number via email so you can follow your parcel’s journey.

Shipping Address

Please ensure your shipping address is complete and accurate before placing your order. Orders with incorrect or incomplete shipping details may experience delays or be returned to us.

Lost or Delayed Parcels

Once your parcel has been shipped, delivery is handled by our shipping partner. If your parcel appears delayed or you need assistance, please email hello@oorvijewellery.com and we’ll be happy to help.

International Shipping

At the moment, OORVI ships within Malaysia only.

We’re excited to expand internationally in the future.

Need Help?

Have a question about your order or shipping? We’d love to help.

hello@oorvijewellery.com

We aim to respond within 1–2 business days.